Medical Alert Pendants | Care Alert Devices for Seniors

Equip yourself or your loved ones with our medical alert pendants that are specially designed for seniors and independent/assisted living situations. These devices act as a lifeline, ensuring safety and support at all times.

Designed with user-friendliness in mind, they are lightweight, durable, and easy to wear, making them an essential companion for daily activities. With our medical alert pendants, you can confidently go about your day knowing that help is just a press of a button away.

What is a Medical Alert Pendant?

A medical alert pendant is a small, wearable device that can be worn around the neck hanging by a lanyard or chain. The device is usually equipped with an SOS button that, when pressed, will immediately send an alert to a monitoring centre. The monitoring centre will then contact the wearer’s emergency contacts or emergency services to provide assistance.

Who can benefit from a Medical Alert Pendant?

Personal Emergency alarms like medical alert pendants can be beneficial for seniors who are at risk of falls or other accidents. They can also be helpful for those with chronic health conditions, such as diabetes or heart disease, who may need assistance in the event of an emergency.

A medical alert pendant can also provide peace of mind for loved ones who may worry about their elderly relatives living independently.

Seniors

SENIORS

Our pendants are specifically designed for the elderly, ensuring they have immediate assistance, especially if they're prone to unexpected falls or if they have an existing medical condition.

RETIREMENT VILLAGES

RETIREMENT VILLAGES

For retirement communities, our pendants offer an added layer of safety, ensuring that residents can quickly get help when needed.

NDIS PROVIDERS AND PARTICIPANTS

NDIS PROVIDERS AND PARTICIPANTS

Both providers and participants of the National Disability Insurance Scheme can benefit from our medical alert pendants, enhancing the safety and well-being of individuals living with disabilities.

Carers

CARERS

Carers can have peace of mind knowing that those they look after have a direct lifeline available at all times.

DVA REFERRALS

DVA REFERRALS

Veterans and those referred by the Department of Veterans' Affairs can utilise our pendants for enhanced security and quick response during emergencies.

How do Medical Alert Pendants work?

Medical alert pendants usually consist of two parts – the actual pendant and a base station. The base station is typically placed near the individual’s bedside or in another location in the home where it can easily be reached in a medical emergency.

When the SOS button on the pendant is pressed, it will send a signal to the base station which will then place a call to the 24/7 Customer Care Centre. The Customer Care Team will then determine the best course of action, which may include contacting the individual’s emergency contacts or dispatching emergency services.

Reliable Medical Alert Pendants from Tunstall

The Tunstall Gem4®

The Tunstall Gem4 is a cutting-edge, wearable 4G medical alert pendant that allows the wearer to call for help with just the press of a button. When activated, it quickly connects them to Tunstall's 24/7 Customer Care Centre and provides their location so assistance can be given immediately.

The Tunstall Gem4 is a medical alert pendant that can be worn around the neck like a pendant, and it has an SOS button which, when pressed, connects the user to Tunstall’s 24/7 Customer Care Centre. This allows the user to generate an alarm call in case of emergencies.

Whether you're out for a walk or just running errands, the Tunstall Gem4 can help you feel secure knowing that help is always within reach. With its simple design and user-friendly interface, the Tunstall Gem4 is perfect for anyone who wants the security of a personal alarm system with the added benefits of GPS tracking.

Advanced Features:

  • Easy to use SOS button to raise an alarm

  • GPS location to accurately locate the wearer

  • Connects to 24/7 Customer Care Centre

  • Automatic fall detection alert (if enabled)

  • Two-way communication, allowing the wearer to speak directly with a Customer Care Consultant

  • SOS activation can be triggered via the charging base if the device is within Bluetooth range and sufficiently charged.

  • USB-powered charging dock

  • Compatible with the 4G network

  • IP67 Water resistant

  • Ability to find lost devices

  • Device feedback by voice prompts and vibration

Medical Alert Pendant for when you’re at home

The Tunstall LifeLine Digital®

A medical alarm unit for your home. The modern slimline design of the Tunstall Lifeline Digital's base unit allows it to be installed unobtrusively anywhere and is ready when clients need help. Help can be summoned by pressing a button on your personal pendant, which you can wear both inside your home or outside in the garden, ready for any emergency, giving you freedom and total control at all times.

The Tunstall Lifeline Digital has been built to the highest of technical standards for the protection of people and property and manufactured to Australian and International quality standards.

The Tunstall Lifeline Digital can be supplied with additional fixed or medical alert pendants like the TX4 and the Vibby Fall Detector, which can be worn or placed around the home as needed.

Key Features:

  • Bi-directional pendant

  • Pendant is IP67 water resistant to a maximum of 1 metre for up to 30 minutes

  • Digital IP technology

  • IP remote programming & device management

  • Backup connectivity options

Why Should I Get a Fully Monitored Medical Alert Pendant from Tunstall?

Tunstall Healthcare is a world leader in providing high-quality, reliable emergency alert response systems that can be worn around the neck and placed around the home. All of our products are designed to provide peace of mind and security for both the user and their loved ones.

Our medical alert pendants are fully monitored by our 24/7 Customer Care Centre, which means that help is always just a button press away. In addition, our pendants come equipped with GPS tracking, so if the worst should happen and you are unable to reach your SOS button, we will be able to quickly and accurately locate you for emergency assistance.

With Tunstall Healthcare, you can rest assured knowing that you are getting the best possible product on the market, backed by our commitment to providing outstanding customer service. When you choose a Tunstall medical alert pendant, you are choosing peace of mind and quality of life for yourself and your loved ones.

How do I get funding for a medical alarm pendant?

If you are a senior citizen in Australia or New Zealand, you may be eligible for government funding to help cover the cost of your personal safety alarm. Here are some of your options when it comes to government funding:

For Australians:

Commonwealth Home Support Program (CHSP)

The CHSP is a government-funded program that provides support for seniors' aged care services. Aged Care Packages available through the CHSP can include personal alarms, which can help elderly people live independently and safely in their own homes.

Department of Veteran's Affairs RAP Scheme

If you are a veteran, you may be eligible for funding to cover the cost of your personal alarm through the Department of Veteran's Affairs RAP Scheme. The RAP Scheme provides funding for assistive technology products and services that can help veterans live independently.

Read our complete guide here: How to get a Government Funded Personal Alarm (CHSP, NDIS, HCP, DVA)

For New Zealanders:

Accident Compensation Corporation (ACC)

If you have been injured in an accident, you may be eligible for funding to cover the cost of personal alarms and other assistive technology products through ACC. A letter of recommendation from a doctor needs to be sent to the ACC and you will be contacted after this.

Veterans' Independence Programme

If you are a veteran, you may be eligible for funding to cover the cost of personal alarms and other assistive technology products through the Veterans' Independence Programme (VIP). The VIP provides funding for assistive technology and home support services that can help veterans live independently. You can check your eligibility here: https://www.veteransaffairs.mil.nz/eligibility/check-your-eligibility/.

Read more about how you can get funding for your personal alarm here: Can you get a fully-funded personal alarm?

What people are saying about Tunstall’s Medical Alert Pendants and other connected care services:

Want to learn more about medical alert pendants for yourself or your loved one?

Frequently Asked Questions about Alert Pendants:

+ Why do I need a personal alarm pendant?

Did you know that one in three Australians and New Zealanders over the age of 65 will experience a fall each year? Falls can cause serious injuries, including broken bones and head injuries, which can often lead to hospitalisation. One way to help prevent falls is through medical alert devices like medical alert pendants or medical alert alarms for seniors. These devices provide peace of mind for both seniors and their loved ones, knowing that help is only a button-press away if an accident occurs.

+ Why not use a mobile phone instead of a medical alert system?

There are a few key reasons why mobile phones aren't an effective safety solution like medical alert systems:

  1. Mobile phones typically have shorter battery life than medical alert systems, which means that they may not be reliable in an emergency.
  2. If you're having a heart attack, a seizure, have poor vision or you might be in extreme pain, you may not be able to reach for your phone, especially when under duress. Finding and pressing the emergency button on your wrist or around your neck is relatively easy.

+ How long does the battery in my Tunstall personal alarm last in a power outage?

The Tunstall Lifeline Digital alarm contains a Nickel Metal Hydride back-up battery that recharges itself when plugged into the main power. It is recommended that the battery be replaced after five years. The battery provides up to 40 hours of standby operation. The Tunstall Gem4's battery life is up to 72 hours under normal environmental conditions.

+ Will my medical alert system interfere with my pacemaker?

Will my medical alert system interfere with my pacemaker? There are many different types of pacemakers, so it's hard to give a general answer. Some pacemakers are sensitive to electromagnetic fields and can be interfered by other electronic devices.

For example, the Tunstall Gem4 cannot be worn around the neck if you have a pacemaker while our other medical alarms are cleared to be worn with a pacemaker.

Your best bet is to ask your doctor or the manufacturer of your pacemaker about any specific concerns you have.

Read: Can I Wear my Personal Alarm with a Pacemaker?

+ What happens if the mobile alarm pendant gets wet?

If your personal alarm pendant gets wet, it will still function properly because it has an IP67 rating. This means that the alarm can be submerged in up to 1 meter of water for up to 30 minutes and will still remain water-resistant. So whether you accidentally drop your alarm in the sink or it starts raining while you're out for a run, you can rest assured knowing that your alarm will continue to operate correctly.